Question 1

What is your age limit for children?

Accepted Answer

In shared sessions, everyone has to be 16 years or older. We are happy to welcome children in private sessions. Please read our Sauna Bathing with Children guidance carefully.Children (under 16 years old) can attend private sessions only, not public shared sessions.A maximum of 8 people are permitted per private booking.Children aged 14–15 must have at least one adult present.Children under 14 require 1:1 supervision (one adult per child in the booking).Only one child under the age of 7 is permitted per booking.Please contact us for further information or clarification.

Question 2

Is it possible to bring more than eight people to a private session?

Accepted Answer

Yes but we think that eight people is a great group size to fit comfortably into the sauna at once. We can manually add more people to the booking (£7 p.P. for a 50min session and £10 p.P. for an 80min session). Should you add anyone extra, we recommend going for a longer time slot and taking turns in who is cooling down outside and sauna bathing. If you want to book for more than 8 people, please e-mail us via contact@saunawales.co.uk detailing the date and time of your booking and how many people you wish to add. We can only allow 8 people inside the sauna room at any one time - so if your group is larger you will have to make sure to rotate.

The reason for the additional charge is that bigger groups mean more water usage, more going in and out (cooling down the sauna room and needing more firewood to keep the temperature up) and more sand inside needing more cleaning. It's also a lot harder for our staff to manage keeping an eye on everyone and making sure the sauna stays up to temperature.

Question 3

Don’t I have to be naked in a sauna?

Accepted Answer

No, don’t worry. Although being naked is part of some sauna cultures, we ask everybody to wear appropriate swimwear during the sessions.

Question 4

What should I wear?

Accepted Answer

What should I wear?
We recommend swimwear without metal fastenings for the sauna session. Please avoid any metal jewelry that could warm up and cause injuries.

Question 5

Can I get a virtual tour to know what to expect?

Accepted Answer

YES! We have recorded a little virtual tour of our sauna at Porth Tyn Tywyn.

Question 6

What does your changing area look like?

Accepted Answer

We have a small changing area available with benches and hooks to store your clothing (please keep personal belongings to a minimum). It is not a private changing room, but rather a walk through area connecting the office with the sauna room.

Question 7

How can I make most out of my sauna time?

Accepted Answer

We have prepared some example schedules that you can use for inspiration.
50min sauna session:
5min changing
7-10min sauna bathing
5min cooling down
7-10min sauna bathing
5min cooling down
7-10min sauna bathing
5min cooling down and changing

80min sauna session
5min changing
15min sauna bathing
10min cooling down
15min sauna bathing
10min cooling down
15min sauna bathing
10min cooling down and changing

Some customers choose to change already outside or in their cars before the start of their session so that they can jump straight back in.

Question 8

Do I stay in the sauna for the whole sauna duration?

Accepted Answer

No! Please don’t. We advise in our customer briefing (it’s hung up in our changing area so give it a read before you go in) to keep the sauna sessions below 20min and include periods of cooling down and rest outside. If you’re not used to saunas, take it easy and go for a shorter session of 3-5min this is a great start. Take a break and then head back in for more and perhaps longer if it feels right. See more details on possible sauna schedules under "How can I make most out of my sauna time?".

Question 9

Do I have to go in the sea when using the sauna?

Accepted Answer

Of course not. This is your time, so make the most of it, no pressure. If you feel like taking a dip in the sea, you can do so at your own risk - please ensure you take note of the tides and sea conditions.We have a shower and pouring jugs available outside the sauna if you fancy being doused in fresh cold water.

Question 10

Are there toilets?

Accepted Answer

Yes, there are toilets at Porth Tyn Tywyn and at the car park of the National Slate Museum in Llanberis. Please ask our staff for the keys if they are closed for the public.

Question 11

Is the sauna clean?

Accepted Answer

Saunas are naturally clean. The sauna operates at high temperatures of 60-100°C, which are too high for germs to survive in reducing risk of exposure. We do have a cleaning protocol in place to ensure that the sauna is clean. We kindly ask all our customers to sit on towels during the session so that no sweat is reaching the wood surface.

Question 12

Can I work for or with you?

Accepted Answer

Can I work for or with you?
We’d love to hear from you if you would like to work for or collaborate with us. Maybe a joint yoga / surf / fitness / meditation & sauna retreat? Would you like to spend all day at the beach, meet & greet people and introduce them to the beauty of enjoying a sauna? Please e-mail us under contact[at]saunawales.co.uk.

Question 13

Can I buy a gift card?

Accepted Answer

Absolutely! We think our gift cards make excellent gifts. You can buy it directly online on our website here. You can select the amount you would like to gift, whether the gift card is delivered to you or to the recipient directly on the day you select. Please note: the delivery time on the day you choose will be the time that you made the gift card purchase. This means, if you buy a gift card at 8pm, it will be delivered at 8pm on your chosen day. Gift vouchers are valid for 2 years from the date of purchase. You or the recipient will receive an email with a unique code that can be used during checkout.
 
If your gift card has not been received, please call or e-mail us via contact@saunawales.co.uk.

Question 14

How do I redeem a voucher or a gift card?

Accepted Answer

Vouchers
You can redeem a voucher under "add promo code" when you fill the booking form as seen in the screenshot below.

Gift Cards
You will receive a unique code on your digital gift card. After filling the booking form, you will click on "Book Now".
On the next page, you will see your "Order Summary", where you can enter the unique code under "Redeem a Gift Card".

Question 15

Can you accommodate special needs or requests during sauna sessions?

Accepted Answer

Yes, we are happy to accommodate special needs and specific preferences to ensure you have a comfortable and relaxing experience. For example, we can adjust the lighting or use (or not use) scents in the water that is poured onto the stove.
We aim to provide a welcoming and inclusive space for everyone. If you have any specific requests, feel free to contact our team via contact@saunawales.co.uk, and we’ll be happy to work out how to best accommodate them.

Question 16

Can I book more than six weeks in advance?

Accepted Answer

To secure your reservation, we require a £10 advanced booking fee at the time of booking for all reservations made more than 6 weeks in advance. This fee is non-refundable but will be added to the total cost of your sauna session.

The advanced booking fee helps us confirm your spot, manage our scheduling, and ensure a seamless experience during your visit.

By booking with us, you agree to this policy and understand that the £10 fee is non-refundable under any circumstances.

We don't take advance bookings for the Christmas holidays. Instead, we will release all sessions at the same date.

Sawna Bach® - The Scenic Sauna

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